What is it that makes the difference between top performing online firms, the average ones and the barely surviving on-line firms? The answer for that is customer retention. Let us now see how you would sell hair pieces via the internet.
The trick in succeeding in the e-commerce field is in getting a customer to buy from you again. The trick to getting them to buy from you again is giving them a good first-run experience. So let us talk about the first-run experience.
The key that leads to success in the field of e-commerce is getting the customer to buy from you again and again. To be able to do that you need to give them a good first-run experience. So, firs-run experience, what is it?
First-time experience for a customer is the difference between you selling like everybody else and, instead, paying attention to the minute details of buying and selling that would set you apart from the rest.
Now, how do you get a person to repeatedly buy your product or from your online store? You have to mind them even after they have made an order on our site or have bought an item. The end of the purchase must be the beginning of a business relationship not just the end of a transaction.
To begin with, say thank you to the customer after they take the order. For that, nicely customize a thank you page that should appear when an order has been made by your buyer. The thank you should not necessarily be direct, but it is important that your customer gets to understand that their order is appreciated and that commitment is being made to have it delivered safely and on time.
After you ship the order, confirm it to the customer. Remember, these mails should not contain marketing for other products as they would be seen to be only after your interest. The customer as King and as such they must be made to feel that all the attention is on them. Similarly, boxing experience is another thing you have to be keen on. Package your product well, with dedication, respect, and love. It sure does make a lot of communication about your business, and it might set you apart from the rest of the firms.
Lastly, have a follow up mail. The question to ask here is not Has the product arrived?, you will get to mean that you are unsure of the transportation means and that the buyer was risking their money. The question to ask is how they feel about the product or how the product is treating them. Is it nicely? You have it there: that is how you bag a repeat purchase.
The trick in succeeding in the e-commerce field is in getting a customer to buy from you again. The trick to getting them to buy from you again is giving them a good first-run experience. So let us talk about the first-run experience.
The key that leads to success in the field of e-commerce is getting the customer to buy from you again and again. To be able to do that you need to give them a good first-run experience. So, firs-run experience, what is it?
First-time experience for a customer is the difference between you selling like everybody else and, instead, paying attention to the minute details of buying and selling that would set you apart from the rest.
Now, how do you get a person to repeatedly buy your product or from your online store? You have to mind them even after they have made an order on our site or have bought an item. The end of the purchase must be the beginning of a business relationship not just the end of a transaction.
To begin with, say thank you to the customer after they take the order. For that, nicely customize a thank you page that should appear when an order has been made by your buyer. The thank you should not necessarily be direct, but it is important that your customer gets to understand that their order is appreciated and that commitment is being made to have it delivered safely and on time.
After you ship the order, confirm it to the customer. Remember, these mails should not contain marketing for other products as they would be seen to be only after your interest. The customer as King and as such they must be made to feel that all the attention is on them. Similarly, boxing experience is another thing you have to be keen on. Package your product well, with dedication, respect, and love. It sure does make a lot of communication about your business, and it might set you apart from the rest of the firms.
Lastly, have a follow up mail. The question to ask here is not Has the product arrived?, you will get to mean that you are unsure of the transportation means and that the buyer was risking their money. The question to ask is how they feel about the product or how the product is treating them. Is it nicely? You have it there: that is how you bag a repeat purchase.